Privacy Policy

1. Information We Collect

The information we collect depends on how you use Panda Prompt.

Information You Provide

We may collect information you provide directly to us, including:

• Name
• Email address
• Account and profile information
• Login or authentication information
• Prompts and other content you create, save, upload, or submit
• Messages and communications you send to us
• Feedback, support requests, and survey responses
• Subscription and transaction information

If you purchase a paid product or subscription, payment information may be processed by a third-party payment provider. We may receive transaction details such as payment status, subscription type, billing date, and limited payment information, but we do not necessarily receive or store your complete payment card details.

Information Collected Automatically

When you use Panda Prompt, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type
• Device type
• Operating system
• Device and browser identifiers
• Pages and features you use
• Dates and times of access
• Referring pages or websites
• Approximate location derived from technical information such as your IP address
• Error, diagnostic, and performance data

We may use cookies and similar technologies to collect some of this information.

2. Prompts and User Content

Panda Prompt may allow you to create, save, organize, upload, publish, or otherwise submit prompts, text, files, and other content.

We process this content as necessary to provide the features you request.

Depending on the functionality you use, your content may also be processed by third-party AI or technology providers. Information sent to those providers may be subject to their respective privacy practices.

You should avoid entering passwords, financial account details, government identification numbers, health information, or other highly sensitive personal information into prompts unless the feature specifically requires it and you understand how that information will be processed.

If you choose to make a prompt or other content publicly available, other users may be able to view, copy, share, or interact with that content.

3. How We Use Information

We may use information we collect to:

• Provide, operate, and maintain Panda Prompt
• Create and manage user accounts
• Save and manage prompts and other User Content
• Provide AI-powered and related functionality
• Personalize features and user experiences
• Process subscriptions and purchases
• Authenticate users and maintain account security
• Detect, investigate, and prevent fraud, abuse, and security threats
• Respond to questions and customer-support requests
• Monitor and improve the performance and reliability of the Service
• Understand how users interact with Panda Prompt
• Develop and improve products and features
• Send important administrative or service-related communications
• Send marketing communications where permitted by law
• Comply with legal obligations and enforce our Terms & Conditions

Where applicable law requires a legal basis for processing personal information, we process information based on grounds such as performance of a contract, legitimate interests, consent, and compliance with legal obligations, as appropriate.

4. AI and Third-Party Providers

Panda Prompt may use third-party artificial intelligence models, APIs, hosting providers, analytics services, authentication services, payment processors, email providers, and other technology vendors.

When necessary to provide a feature you request, information—including prompts or other User Content—may be transmitted to these providers for processing.

We encourage users to avoid submitting confidential or sensitive personal information unless necessary.

Our use of third-party providers may change as Panda Prompt develops.

5. Cookies and Similar Technologies

Panda Prompt may use cookies, local storage, pixels, and similar technologies to operate and improve the Service.

These technologies may be used to:

• Keep you signed in
• Remember your preferences
• Maintain security
• Understand how the Service is used
• Measure performance
• Diagnose technical issues
• Provide analytics
• Support marketing where permitted

Where required by law, we will request consent before using non-essential cookies.

You may be able to manage cookies through your browser settings or any cookie-management tools provided on our website.

6. Analytics

We may use analytics providers to understand how users interact with Panda Prompt.

Analytics information may include device information, approximate location, pages visited, features used, session information, and interactions with the Service.

We use this information to understand usage patterns and improve Panda Prompt.

7. How We Share Information

We do not sell your personal information for money.

We may share information with:

• Service Providers: Companies that help us operate Panda Prompt, such as cloud hosting, analytics, authentication, email, customer support, security, payment, and AI service providers.
• Business Partners: Where necessary to provide integrations or functionality you request.
• Legal Authorities: Where we reasonably believe disclosure is required by law, regulation, court order, legal process, or to protect the rights, safety, and security of Panda Prompt, our users, or others.
• Business Transactions: Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.
• With Your Direction or Consent: We may share information when you specifically ask us to or otherwise provide consent.

We may also use or share aggregated or de-identified information that does not reasonably identify you, subject to applicable law.

8. Public Content

Certain Panda Prompt features may allow you to publish prompts, profiles, collections, or other content publicly.

Information you choose to make public may be visible to anyone and may appear in search results or be shared outside Panda Prompt.

You are responsible for deciding what information you make publicly available.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud and abuse, and protect the security of Panda Prompt.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete or anonymize it in accordance with applicable law and our retention practices.

10. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service or electronic storage system can guarantee absolute security.

You are responsible for protecting your account credentials and should notify us promptly if you believe your account has been compromised.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain information
• Opt out of certain marketing communications
• Lodge a complaint with an applicable data-protection authority

These rights are subject to applicable laws and may have exceptions.

To submit a privacy request, contact us using the details in the Contact Us section below. We may need to verify your identity before processing certain requests.

12. Marketing Communications

If you receive promotional emails from Panda Prompt, you may unsubscribe using the unsubscribe option included in those communications.

Even if you opt out of marketing messages, we may continue to send necessary transactional, security, account, billing, or service-related communications.

13. International Data Transfers

Panda Prompt and its service providers may process information in countries other than the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

14. Children's Privacy

Panda Prompt is not intended for children under the minimum age required to independently consent to the processing of personal information in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to Panda Prompt without appropriate authorization, please contact us so we can review the situation and take appropriate action.

15. Third-Party Links

Panda Prompt may contain links to websites, applications, AI platforms, or services operated by third parties.

We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Panda Prompt, our practices, technology, or applicable laws.

When we make material changes, we may provide notice through the Service, by email, or through another appropriate method where required.

The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

17. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: